FAQ

How long do orders take?

Zazu garments are made to order. Please allow for production time before delivery — we'll confirm exact timing on your order confirmation.

Where does Zazu deliver?

We deliver nationwide across South Africa, with delivery typically taking around 7 working days from dispatch.

How does sizing work?

See our Size Guide for garment measurements. (Full measurements coming soon.)

Are Zazu garments unisex?

To be confirmed — check back soon or contact us directly.

How do I wash printed apparel?

Care instructions will be added here once confirmed with our garment supplier.

Are exchanges allowed?

Our returns and exchanges policy is being finalised — see our Returns and Exchanges page for the latest.

How do I track my order?

Tracking details will be provided once your made-to-order item ships.

How do I contact Zazu?

Reach us via our Contact page.