Shipping and Delivery

Delivery cost

Delivery is charged at a flat R100 across South Africa.

Delivery is free when your order comes to R1,200 or more before any discount code. Using a discount code never costs you free delivery. Orders of R1,500 or more also get R100 off automatically.

Timing

zazu apparel is made to order. Production takes 5–8 business days, followed by 3–5 business days for delivery after dispatch.

The total estimated timing is therefore 8–13 business days from order to delivery.

Christmas

Order by Friday 4 December for delivery before Christmas. Orders placed after that may arrive after 25 December.

Courier and tracking

Orders are delivered to your door by Pudo, The Courier Guy's parcel service. We email your tracking link as soon as your order has been dispatched. Please add a phone number at checkout so the courier can reach you. If you need help with an existing order, contact us with your order number.

Collect in Durban

Prefer to collect? Choose Pickup at checkout and collect free of charge from Unit 6, 1st Floor, Kenfield Centre (Engen Garage), 236-240 Felix Dlamini Road, Overport, Durban, 4091.

Collection hours are Monday to Thursday 08:00–15:00 and Friday 08:00–14:30. We print your order first (5–8 business days) and let you know when it is ready, so please wait for that message before coming in.